Tag : instant-messaging

Messaging App popularity workplace

Canadian Business reported there’s growing chatter in North America about adopting right-to-disconnect laws to free workers from being tethered to their phones around the clock, but some labor experts say that while the digital demands of work in the 21st century need to be openly discussed, rigid regulations and fines may not be the solution.

Quebec Solidaire’s Gabriel Nadeau-Dubois also tabled a private member’s bill in the Quebec national assembly last week that aims to “ensure that employee rest periods are respected by requiring employers to adopt an after-hours disconnection policy.” The proposal calls for fines between $1,000 to $30,000 for companies that refuse to draft a proper policy or reassess it annually to ensure it remains up to date and effective.

“For my parents’ generation, when you were leaving the office, you were actually leaving the office,” Nadeau-Dubois, 27, said last week. “It’s not true for my generation anymore. When you leave work, you still have to work because you have emails from your boss or colleague. The separation between professional life and private life is disappearing.”

As part of its public consultation earlier this year on how “labor standards should be updated to better reflect and respond to the new reality” of evolving workplaces, Employment and Social Development Canada released an online survey that included several questions about right-to-disconnect policies. One of the questions asked whether right-to-disconnect regulations should be one of the government’s “most important”labor issues.

“It’s always a good thing for parties to discuss their working conditions together,” says labor and employment lawyer Katherine Poirier, but she cautions that “over-regulating and imposing fines for employers is not always the right way to solve a situation.”

“The problem is there is no cookie-cutter solution in this area,” says Poirier, a partner with Borden Ladner Gervais LLP.

Blackberry sues Facebook

One of the most prominent smartphone makers, Blackberry, which exited the hardware business in 2016, is set to suing Facebook for patent infringement. According to Ars Technica’s report, Blackberry has a portfolio of broad software patents covering most basic features of modern smartphone messaging services. With this, the company demands Facebook to pay up.

During Blackberry’s lawsuit claim last Tuesday, they said, Facebook “created mobile messaging applications that co-opt BlackBerry’s innovations, using a number of the innovative security, user interface, and functionality-enhancing features that made BlackBerry’s products such a critical and commercial success in the first place.” Moreover, the lawsuit argues Facebook subsidiaries Whatsapp and Instagram have infringed Blackberry patents in addition to the own messaging apps of Facebook.

The report pointed out how this kind of scenario is not surprising at all. Some technology brands that lose their lead in the marketplace turn to patent licensing as another way to make money. Prior to Blackberry, Yahoo sued Facebook in 2012 for the same reason. Nokia, on the other hand, has sued Apple in 2016 for patent infringement, where to buy liquor.

There is a good potential that Facebook will sign a patent licensing agreement with Blackberry because that is how the dispute with Yahoo turned out. A BlackBerry spokesperson sent a comment by email saying:

“As a cybersecurity and embedded software leader, BlackBerry’s view is that Facebook, Instagram, and WhatsApp could make great partners in our drive toward a securely connected future, and we continue to hold this door open to them. However, we have a strong claim that Facebook has infringed on our intellectual property, and after several years of dialogue, we also have an obligation to our shareholders to pursue appropriate legal remedies.”

This is how the Facebook deputy general counsel Paul Grewal responded:

“Blackberry’s suit sadly reflects the current state of its messaging business. Having abandoned its efforts to innovate, Blackberry is now looking to tax the innovation of others. We intend to fight.”

Google’s RCS as the new SMS standard

Google revealed their upcoming plan for Mobile World Congress 2018. One of the outlines includes RCS. You may have heard this acronym before which pertains to instant messaging. RCS stands for Rich Communication Services.

According to BGR, it is Google’s way to describe a better SMS texting than anything you have ever experienced. RCS reportedly has a similarity to WhatsApp experience that has a creative content and real emoji for the standard SMS App of the phone.

Moreover, SMS already felt obsolete compared to Allo, Facebook, iMessage, Messenger, Telegram, WhatsApp, and whatever is added to your list. As we all know, these messengers allow users to do lots of things aside from sending SMS. While this is true, sending SMS is frustrating in comparison. So this is where the Google’s RCS enter as they aim to have new SMS chat standard.

At the moment, no updates were revealed if there are ads in this latest upgrade. Google says that companies in food, travel, retail, and delivery services in the US and Mexico “are starting to have better conversations with their customers using RCS,” as part of the Early Access Program.

“This means, for example, that a retailer can send beautiful images of their products, rather than a text message, and even let the customer select and buy something, all without leaving the messaging app,” Google explains.Have you checked Papasurvey?

In addition, Google will reveal this new RCS experience at the MWC 2018. It’s their plan to usher RCS to business all around the globe. So the biggest question is, will one be able to chat with friends through SMS texting? According to the report, it only aims to improve texting experience for business. After all, Google still needs to convince its biggest rival Apple (for iPhone) if they really want to make RCS become the new SMS.

WhatsApp new features

People who use WhatsApp Messenger continues to increase with 1.5 billion people sending instant messages through the platform. With this, the platform recently added an update to support Apple CarPlay, Tech Malak revealed.

The new versions 2.18.20 allow users to interact with WhatsApp directly through the CarPlay user interface. How? This is by getting notified through badges when new messages are available. The app has a previously worked in-car through Siri whenever drivers wish to interface with messaging.

Meanwhile, Siri can also read out these messages while the car is in motion. Siri can also be used for sending WhatsApp message to any chosen contacts. This creates direct competition against the iMessage App. Unlike WhatsApp, it allows users to browse their messages via Carplay’s UI.

Overall, WhatsApp features are almost the same as iMessage. That is why it offers a reasonable alternative to Apple’s offering. WhatsApp is no doubt the most prominent low-cost choice for users worldwide. These are the people who want to send video, audio and SMS messages.

WhatsApp Business App

The Facebook-owned platform continues to add new valuable features for its users. Late last month, WhatsApp Business rolled out to users in a select few markets around the world. It remains a free app for business or bank related matters and this makes it easier for the companies to connect with their customers. Here are the additional features:

  • Business Profiles helps customers with useful information such as a business description, email or store addresses, and website.
  • Messaging Tools save time with smart messaging tools such as immediate response that provides answers to FAQs, greeting messages that introduce customers to your business, and away messages that let them know you unavailable.
  • Messaging Statistics is the review simple metrics like the number of messages read to see what’s working.
  • WhatsApp Web shows the send and received messages with WhatsApp Business on your desktop.
  • Account Type is where people will know that they are talking business because you will be listed as a Business Account. Later on, some businesses will have confirmed Accounts once it has been confirmed that the account phone number matches the business phone number.