WhatsApp new features

People who use WhatsApp Messenger continues to increase with 1.5 billion people sending instant messages through the platform. With this, the platform recently added an update to support Apple CarPlay, Tech Malak revealed.

The new versions 2.18.20 allow users to interact with WhatsApp directly through the CarPlay user interface. How? This is by getting notified through badges when new messages are available. The app has a previously worked in-car through Siri whenever drivers wish to interface with messaging.

Meanwhile, Siri can also read out these messages while the car is in motion. Siri can also be used for sending WhatsApp message to any chosen contacts. This creates direct competition against the iMessage App. Unlike WhatsApp, it allows users to browse their messages via Carplay’s UI.

Overall, WhatsApp features are almost the same as iMessage. That is why it offers a reasonable alternative to Apple’s offering. WhatsApp is no doubt the most prominent low-cost choice for users worldwide. These are the people who want to send video, audio and SMS messages.

WhatsApp Business App

The Facebook-owned platform continues to add new valuable features for its users. Late last month, WhatsApp Business rolled out to users in a select few markets around the world. It remains a free app for business or bank related matters and this makes it easier for the companies to connect with their customers. Here are the additional features:

  • Business Profiles helps customers with useful information such as a business description, email or store addresses, and website.
  • Messaging Tools save time with smart messaging tools such as immediate response that provides answers to FAQs, greeting messages that introduce customers to your business, and away messages that let them know you unavailable.
  • Messaging Statistics is the review simple metrics like the number of messages read to see what’s working.
  • WhatsApp Web shows the send and received messages with WhatsApp Business on your desktop.
  • Account Type is where people will know that they are talking business because you will be listed as a Business Account. Later on, some businesses will have confirmed Accounts once it has been confirmed that the account phone number matches the business phone number.